Of recent have noticed that Outlook for MacOS Sierra on O365 E3 won't open some attachments randomly. I can see the email has an attachment but its greyed out and I cant open it.
I can see and open the attachment via OWA and on my phone but not on Outlook for Mac 2016. There are a few emails with the same issue and it is NOT specific to a sender or an attachment type. The OS version is 10.12.6, and the Outlook version is 15.39. Would appreciate some quick support as this is on corporate email and some attachments are too huge to open on my phone.
Thunderbird 78.5.1 / 84.0 Beta 3 / 85.0 Alpha 1. Comprehensive e-mail client that lets you chat with other people and supports extensions, multiple. Your computer has Outlook version 1705 (build 8201.2102) or higher for Windows, or version or later for Mac. Add-in commands are enabled for the Outlook add-in. For details, see Add-in commands for Outlook. Internet Explorer version 10 or 11 is installed on your computer. Have Outlook desktop 2016 version 16.0.7924.1 or later for Windows, or version or later for Mac; Internet Explorer version 10 or 11 installed. If all the above requirements are ticked, then: Open Outlook desktop and, on the Home ribbon, click on the Insights button. Expand your Outlook. We've developed a suite of premium Outlook features for people with advanced email and calendar needs. A Microsoft 365 subscription offers an ad-free interface, custom domains, enhanced security options, the full desktop version of Office, and 1 TB of cloud storage.
MacBook Pro, macOS Sierra (10.12.6)
Outlook Version 15.39 Online
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Outlook Version 15.39 Version
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